Refund & Cancellation Policy

1. Refund Policy

We offer a 30-day money-back guarantee for all paid subscriptions. If you're not satisfied with our service, you can request a full refund within 30 days of your initial purchase.

2. Refund Eligibility

To be eligible for a refund, you must:

• Request the refund within 30 days of your initial subscription
• Provide a valid reason for the refund request
• Have not violated our Terms of Service
• Contact our support team through official channels

3. Refund Process

To request a refund:

1. Contact our support team at info@mijaroai.com
2. Include your account details and reason for refund
3. We will review your request within 2-3 business days
4. Approved refunds will be processed within 5-10 business days

4. Cancellation Policy

You can cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellations take effect at the end of your current billing period.

5. Pro-rated Refunds

For annual subscriptions cancelled after the 30-day period, we may offer pro-rated refunds on a case-by-case basis for unused months.

6. Non-Refundable Items

The following are not eligible for refunds:

• Custom development work already completed
• Third-party integrations and add-ons
• Usage fees for API calls or messages sent
• Subscriptions cancelled after 30 days (except pro-rated cases)

7. Dispute Resolution

If you have a dispute regarding a charge, please contact us first. We're committed to resolving issues fairly and promptly.

8. Contact Information

For refund requests or questions about this policy: